About The Watch Wellness
The Watch
The Watch is honored to be able to serve those that serve and support Western Mass communities. We serve First Responders (including police officers, dispatchers, corrections, court and probation officers, paramedics, EMT’s, firefighters, and positions that include crisis and emergency room staff), their Spouses, and other Family members.
What We Do
We offer a wide-range of highly personalized emotional and behavioral services that include therapy and counseling for individuals, spouses and other family members, as well as trainings and courses in stress management and developing resiliency. Treatment is tailored to our clients’ individual needs with the goal of helping them attain personal growth. We are dedicated to offering support, guidance, and training that can increase mental wellness and resiliency to ensure First Responders are fully present in their lives and not just their careers.
Our Team
Lisa Knowles, M.Ed., LMHC, ERPSCC
President\Owner
Stephanie Albert, MS, LMHC
Clinician
Rhonda Hunter, MSW, LICSW
Clinician
Lisa is a Licensed Mental Health Counselor and Emergency Responder & Public Safety Certified Clinician with 20 years of clinical experience. She has dedicated her private practice to those who selflessly serve the community and does so with purpose and conviction because, as several of her clients have enthusiastically said, she “gets it.”
Her grasp of the stress that law enforcement faces, often including excessive departmental and public scrutiny, allows her to offer discreet support that positively impacts the trajectory of her clients lives, careers, and families. Lisa appreciates, affirms and values the sacrifices made by first responders and recognizes the challenging and demanding environment they face each day with the limited resources available to them.
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As well as being a Licensed Mental Health Counselor in Massachusetts, Lisa is a Certified-P Holistic Stress Management Instructor, a National Association of Addiction Professionals Tobacco Treatment Specialist, and is listed in the National Volunteer Fire Council Directory of Behavioral Health Professionals.
Stephanie Albert is a Licensed Mental Health Counselor who is dedicated to helping clients navigate life's challenges with compassion, clarity, and practical tools for change.
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She specializes in supporting individuals through relationship struggles, anxiety, emotional regulation, and life transitions, offering a safe, nonjudgmental space for reflection and growth. Drawing on evidence-based approaches and a client-centered philosophy, Stephanie empowers people to build resilience, set healthy boundaries, and create lives aligned with their values. Her style is warm, collaborative, and grounded in the belief that healing happens when we feel seen, heard, and understood.
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"I am deeply committed to supporting first responders, understanding the unique demands, sacrifices, and unseen toll their work can take. I strive to create a safe, understanding space where they can feel heard, supported, and equipped to thrive—both on and off duty."
Rhonda is a Licensed Independent Clinical Social Worker (LICSW) with more than 20 years of experience. She has practiced across various clinical settings, including working with individuals with disabilities, in residential mental health facilities, substance abuse programs, and as a school counselor.
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Rhonda holds a Master of Social Work (MSW) degree with a concentration in adolescents and families, as well as trauma. She specializes in Dialectical Behavior Therapy (DBT) and utilizes various modalities of Cognitive Behavioral Therapy (CBT).
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Rhonda is dedicated to helping first responders and other frontline workers overcome challenges and achieve meaningful change. She provides compassionate support and practical resources to address issues such as mental health, family dynamics, and trauma. She is committed to ensuring that every client feels heard, supported, and empowered.
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"I am honored to work with first responders and give back to those who give so much at their job."
Janet Griffin, MCJ, MS CMHC
Clinician
Janet Griffin is a Master's level therapist who brings over 25 years of law enforcement experience and a deep understanding of the unique challenges faced by first responders, military personnel, and their families. She has experience as a municipal police supervisor and Army National Guard veteran with deployments to Afghanistan and Iraq.
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In addition to her frontline work, Janet is an instructor for the Massachusetts Criminal Justice Training Council and a staff member at the Holyoke Police Academy. She holds a Master’s in Criminal Justice from Boston University and a Master’s in Clinical Mental Health Counseling from Bay Path University. Certified in crisis intervention, mental health/psychological first aid, and multiple fitness disciplines, Janet combines real-world experience with specialized training to help clients build resilience, restore balance, and thrive.
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"The work we do is heavy, but we don’t have to carry it alone. I’m honored to support those who serve, protect, and show up for others — because you deserve someone to show up for you, too"
Christopher Roselli, MA MHC
Clinician
Chris is a Master's level therapist with experience serving as a Behavioral Health Specialist in the U.S. Army from 2014–2022, providing Combat Operational Stress Control services and outpatient care while abroad. He earned his A.S. in Psychology from Holyoke Community College and his B.A. in Psychology from Westfield State University, completing his M.A. in Mental Health Counseling at Westfield State University in 2024.
Chris uses a psychodynamic, strengths-based, and culturally responsive approach, partnering with clients to build practical coping skills and resilience. He is compassionate and dedicated to helping individuals navigate stress, overcome hardship, and move toward a more balanced, fulfilling life.
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“Operational readiness starts with mental readiness. I’m committed to honest, stigma-free care for people who carry heavy responsibilities. Everyone deserves care that honors who they are and where they come from. I work to make therapy practical, welcoming, and culturally responsive.”
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Alyssa Williams, MA MHC
Clinician
Alyssa Williams is Master's level therapist who earned her degree in Mental Health Counseling from Westfield State University. Alyssa has experience working in a variety of mental health settings, and her approach focuses on flexibility and adaptability to meet each client’s unique personality, wants and needs. A major aspect of Alyssa's work is anxiety management and helping clients develop healthy coping skills, reduce stress and prevent burnout.
"First responders deserve to be heard because they’re not just saving lives, they’re living one too."
Christopher Pelletier, MBA
Practice Manager
Chris brings a variety of work and academic experience to the table as co-founder of The Watch Wellness Group. His background includes earning an AS in Human Services, a BA in English, a BA in Computer Information Technology, and an MBA in Business Management. As The Watch Practice Manager, Chris is responsible for day-to-day operations and making sure our clients get the best service possible.
Kayleigh Carlin
Office Associate
Kayleigh works as an Office Associate for The Watch and is a welcoming and cheerful addition to our Team, often assisting clinicians and clients alike in the day-to-day operations of the practice. Kayleigh holds a BS in Psychology- Counseling through Liberty University. She completed her capstone internship for this degree at The Watch, and has developed a passion for serving this unique population.
Contact Us
104 Moody St. STE 1
Ludlow, MA 01056
(413) 610-0500
