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Forestry Firefighter

About The Watch Wellness

The Watch

The Watch is honored to be able to serve those that serve and support Western Mass communities. We serve First Responders (including police officers, dispatchers, corrections, court and probation officers, paramedics, EMT’s, firefighters, and positions that include crisis and emergency room staff), their Spouses, and other Family members.

What We Do

We offer a wide-range of highly personalized emotional and behavioral services that include therapy and counseling for individuals, spouses, couples, and other family members, as well as trainings and courses in stress management and developing resiliency. Treatment is tailored to our clients’ individual needs with the goal of helping them attain personal growth. We are dedicated to offering support, guidance, and training that can increase mental wellness and resiliency to ensure First Responders are fully present in their lives and not just their careers.

Our Team

Lisa Knowles, M.Ed., LMHC, ERPSCC 


Lisa is a Licensed Mental Health Counselor and Emergency Responder & Public Safety Certified Clinician with 20 years of clinical experience. She has dedicated her private practice to those who selflessly serve the community and does so with purpose and conviction because, as several of her clients have enthusiastically said, she “gets it.”


Her grasp of the stress that law enforcement faces, often including excessive departmental and public scrutiny, allows her to offer discreet support that positively impacts the trajectory of her clients lives, careers, and families. Lisa appreciates, affirms and values the sacrifices made by first responders and recognizes the challenging and demanding environment they face each day with the limited resources available to them.

As well as being a Licensed Mental Health Counselor in Massachusetts, Lisa is a Certified-P Holistic Stress Management Instructor, a National Association of Addiction Professionals Tobacco Treatment Specialist, and is listed in the National Volunteer Fire Council Directory of Behavioral Health Professionals.

Stephanie Albert, MS, LMHC


Stephanie is a licensed mental health therapist who has 5 years experience practicing counseling after obtaining a BA in forensic psychology and Masters in Mental Health Counseling with a concentration in substance abuse from Baypath University. She has specialized training in Dialectical Behavioral Therapy. She is compassionate and loves providing help to others who need assistance with achieving happiness, and overcoming hardships to make day to day life easier. 

Amanda Zannetti, MA, LMHC

Telehealth Clinician

Amanda is a licensed mental health counselor with 9 years of experience working with a variety of populations in both inpatient and outpatient settings. She has a master’s in clinical mental health counseling with a specialization in art therapy from Lesley University. Amanda is an artist who uses art making throughout her therapeutic work and believes that each person has the ability to create and to also create their own healing. Amanda has experience working with individuals experiencing complex trauma, major life transitions and substance abuse. She also has a special interest in supporting individuals working in the healthcare system who are experiencing burnout, compassion fatigue and vicarious trauma.

Chris Pelletier, MBA

Practice Manager/Owner

Chris brings a variety of work and academic experience to the table as co-founder of The Watch Wellness Group. His background includes earning an AS in Human Services, a BA in English, a BA in Computer Information Technology, and an MBA in Business Management. As The Watch Practice Manager, Chris is responsible for day-to-day operations and making sure our clients get the best service possible.

Contact Us

104 Moody St. STE 1 
Ludlow, MA 01056

(413) 610-0500

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